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Money for Life work in partnership with the Money Advice Service, an independent organisation set up by government. Money AdviceService provides free, unbiased money guidance across the UK to help people make the most of their money.  If you have a question or need help, you can chat to them here.

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Saturday, 9am to 1pm.

 

Quiz: Do you know how to challenge your Landlord for your deposit?

Moving out but having trouble getting your deposit back? Take our quiz and learn what your rights are!

Question 1

What is the most important evidence you need for a damage deposit claim?

Photos of the property

WRONG... The answer is Photos of the property

Photos are worth gold in this case! You'll have a better chance of getting all or most of your deposit back if you can prove you left the property in the same condition as when you moved in.

Question 2

What else should you do to protect yourself before leaving your property?

Get a checkout inventory and ask your Landlord to sign it

WRONG... The answer is Get a checkout inventory and ask your Landlord to sign it

The checkout inventory will outline all the items in the property you need to ensure remains the same. In other words, it is an indication of what photos you need to take as proof of having damages or no damages.

Question 3

Your Landlord will deduct money from your deposit if you owe rent?

True

WRONG... The answer is True

Your Landlord has the right to recoup any amount of rent you owe through your deposit if you have failed to pay this in full. If the amount you owe is more than the deposit, you could even be taken to court.

Question 4

Your Landlord does not have the right to deduct money from your deposit if you have lost an item (e.g. Mug) from on the inventory

False

WRONG... The answer is False

Any lost Item you will have to pay the cost to replace.

Question 5

Your landlord shouldn't take money from your deposit if it is to replace a worn carpet with a new one if it's worn out gradually over time

True

WRONG... The answer is True

Your landlord can't take money from your deposit for 'reasonable wear and tear' - this means things that would gradually get worse or need replacing over time, for example paintwork, or a piece of furniture.

Thanks for taking our quiz! Remember, your landlord can't take unreasonable amounts of money from your deposit. They should always explain clearly why they're taking money off - if they don't, ask them. If you still can't agree with your landlord, take further action.

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Money for Life work in partnership with the Money Advice Service, an independent organisation set up by government. Money AdviceService provides free, unbiased money guidance across the UK to help people make the most of their money.  If you have a question or need help, you can chat to them here.

Launch Chat

Chat to the Money Advice Service
Monday to Friday, 8am to 6pm
Saturday, 9am to 1pm.